FAQ's

Check-in begins at 4:00 PM and check-out is at 11:00 AM. If you'd like to arrive earlier or stay later, contact the front desk and we'll do our best to accommodate you based on availability.

We're conveniently located with easy access from major highways and the nearest airport. Detailed driving directions are available on our Contact page, or simply enter our address into your GPS. If you need help arranging transportation, our front desk team is happy to assist.

Yes. We offer on-site parking for all registered guests. Oversized vehicles, trailers, and buses can be accommodated — just let us know in advance so we can reserve space for you.

We offer a limited number of pet-friendly rooms for an additional fee. Please mention your pet when booking so we can place you in the right room. Service animals are always welcome at no charge.

Yes. Complimentary high-speed Wi-Fi is available in all guest rooms and throughout the property.

Yes. Our on-site restaurant and bar serve breakfast, lunch, and dinner daily. Room service is also available during restaurant hours. Hours and menus can be found on our Dining page.

Guests enjoy a fitness center, pool, business center, and on-site dining. Each room includes premium bedding, a flat-screen TV, coffee maker, and complimentary toiletries. See our Amenities page for the full list.

Reservations can be cancelled free of charge up to 48 hours before your arrival date. Cancellations made within 48 hours of arrival may be charged for the first night. Special event dates and group bookings may have different policies — please check your confirmation email for details.

Absolutely. We offer flexible event spaces, group room blocks, and dedicated event coordination for weddings, meetings, and special occasions. Contact our events team for availability and pricing.

Yes. Guests must be at least 21 years old with a valid government-issued photo ID and a credit card at check-in.

You can book directly on our website for the best available rate, or call our front desk. To modify or cancel an existing reservation, use the link in your confirmation email or give us a call and we'll take care of it.

980 Prime Steak House - Don Juans' Cocina - Home Café Diner - Chamonix Coffee Shop - In-Room Dining - Coming Soon our Italian Restaurant. Please visit https://chamonixco.com/dining/ for more info, hours and menus.

Chamonix Casino Resort is proud to offer active and retired military personnel 20% off at our restaurants with a valid Military Player's Card.

Chamonix Casino Resort has a strict policy against underage gambling. Colorado state law prohibits anyone (patron or vendor) under the age of 21 from entering a gaming area. Any person attempting to enter the gaming area appearing to be 35 years of age or younger, could be requested to present identification to validate their age.

The ONLY forms of valid ID that are acceptable are the following:

• State or U.S Government Issued Photo ID or Driver License (including US Passport cards and Nexus IDs)

• Passport

• Military ID's will be accepted as a secondary form of ID, not primary.

• Secondary identification may be requested if the ID presented is of questionable quality or cannot be verified.

• We accept digital IDs for entrance into the casino only. Taxable jackpots require a physical ID.

For security reasons, no carry-ons or backpacks are allowed on the casino gaming floor. Exceptions can be made for medical necessity or the storage of large quantities of currency. If arriving on a chartered bus, bags may be left on the bus. All guests can utilize the secure bag check for any belongings. All bags allowed on the casino gaming floor are subject to inspection.

We love animals but only specifically trained service animals assisting individuals with a disability are allowed in our casino, pool, and restaurant areas of the property. Emotional support animals are not allowed in our casino property but are welcome in our pet friendly rooms.

Electronic identifications are not accepted for gaming activities. This means that at Player Services, the Cage, Table Games, or Slots, a patron must present a valid form of identification – current passport, current state or government issued identification with a photo present. Electronic identification may be accepted for retail and restaurants.

YES! The Mile High Rewards Club benefits will be available in both Bronco Billy's Casino and Chamonix Casino and Hotel.

Chamonix Casino Resort and Bronco Billy's Casino reward players for their loyalty through the Mile High Club Program. Benefits include:

• Earn Base Points as you play slots, video poker, and table games.

• Earn Slot Points as you play slots and video poker.

• Earn Comp Dollars as you play slots, table games, and video poker.

• Receive invitations to special events and promotions, as well as gaming, dining and hotel offers (based on gaming history).

• Exclusive access, priority service and special discounts (based on Mile High Rewards Club Tier level).

No, the program is free to everyone over the age of 21 to join.

To sign up, present your valid ID at any of the Player Services Desks at Chamonix Casino Resort or Bronco Billy's Casino.

The benefits of the Mile High Rewards Club are listed on the website at https://chamonixco.com/rewards/ or you can visit a Player Services desk for a brochure. Benefits may change from time to time as we are constantly looking at ways to reward our club members.

You earn Base Points as you play slots, video poker, and table games. Base Points help you qualify for enhanced benefits such as priority service, event invitations and more! To ensure you are credited for all your play, make sure to properly insert your Mile High Rewards Club Card while playing slots, video poker, and present your card to a staff member when playing table games.

Your Tier level is determined by how many Base Points you earn during the earning periods. Base Points are earned in 6-month increments - the first period begins on January 1st each year and ends on June 30th; the second period is from July 1st through December 31st.

Slot Points are earned as you play slots and video poker with your Mile High Rewards Club Card properly inserted into any slot of video poker machine and can be redeemed for Free Play. Slot Points are not earned on Table Games play. Slot points may be earned at different rates depending on Mile High Rewards Club Tier level. Unused Slot points expire 6 months from issuance. See Player Services for details.

You earn Comp Dollars as you play with your Mile High Rewards Club Card properly inserted into any slot or video poker machine or presented to table games personnel prior to playing. Comp Dollars may be earned at different rates depending on Mile High Rewards Club Tier level. Unused Comp Dollars expire 6 months from when they were earned. See Player Services for details.

Soon you will be able to check Comp Dollars, Base Points and Slot Points balances, and Tier Level status instantly online and via the Chamonix Casino Resort Mobile App. Until then, visit any of the Player Services desks or marketing kiosks on the casino floor to check your balances.

Soon you will be able to update your Mile High Rewards Club account information online and via the Chamonix Casino Resort Mobile App. Until then, please visit any of the Player Services desks to update your account information.

Your privacy and card security are very important to us. Any requests to change or reset your Mile High Rewards PIN number must be made in person at the Player Services counter.

No. Comp Dollars are non-transferable. If a guest in your party has Comp Dollars available, each Mile High Rewards Club member may use their Comp Dollars at time of payment.

No. You must present your valid Mile High Rewards Club Card and valid ID to redeem your Comp Dollars at time of payment.

Yes. Comp Dollars may be redeemed at Chamonix Casino Resort, retail shops and in-room dining.

When you use your Comp Dollars at Chamonix Casino Resort Casino, you may use your full balance (occasional restrictions will be put in place). See Player Services for details.

Soon, you will be able to access your Mile High Rewards Club account 24/7 online via the player portal.

Yes.