FULL HOUSE RESORTS, INC. PRIVACY POLICY
Scope of Policy
The privacy of our users is important to Full House Resorts, Inc. (“Full House”) (“we,” “us,” or
“our”). We know you care how information about you is used and shared, and we appreciate
your trust that we will use such information about you carefully and sensibly. This Privacy Policy
(the “Policy”) describes the privacy practices with respect to the information collection, use,
protection and sharing practices of Full House websites, and all of the products, services,
electronic communications, mobile applications, and websites of the properties (“Resorts”) and
services owned or operated by us, our subsidiaries in the United States, unless otherwise
indicated (collectively, “Website and Resort Services”). “Full House” may also refer hereinafter
to Full House and its Resorts collectively.
Privacy Principles
1. We make every effort to protect, as stated in our internal controls and standard operating
procedures, all personal sensitive information about our casino patrons.
2. We conduct business using physical, electronic, and organizational controls to protect
sensitive information.
3. We limit access to this information to only authorized employees and vendors and
require that any vendor, organization, or individual that provides products and/or services
on our behalf protects the confidentiality of this information.
4. The protection of sensitive information is exercised for former casino patrons, as well as
existing casino patrons.
Your Consent
By accessing this website and/or utilizing our Resort Services, you are consenting to the
collection, retention, use, processing and disclosure of your personal information and sensitive
personal information as provided for in this Policy and to the extent permitted under applicable
law. You further acknowledge that our Privacy Policy is part of our Websites’ Terms of Use,
which you also agree to be bound by its terms and conditions. If you do not agree with our
Privacy Policy and our Terms of Use, please discontinue use of this Website and Resort
Services.
Please note, to the extent our Resorts offer shops and services provided by third parties, this
Policy does not apply to those third parties. Should you utilize those services by third parties,
we encourage you to review their privacy policies and practices.
Categories of Personal Information Collected
Generally, we do not collect information that personally identifies individuals except when
individuals knowingly and voluntarily provide such information to us. Personal information is
information that identifies, relates to, describes, is reasonably capable of being associated with,
or could reasonably be linked, directly or indirectly, with a particular individual or household.
Examples of means in which we collect data include (but are not limited to): when individuals
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submit comments, questions or requests for information to us through the website, patron
comment cards, promotional prize records, reservations, social media information, RSVPs,
surveys, registration with our Resorts player reward clubs, applications for credit and information
gathered for government required reporting.
Personal Identifiers: Personal information may include any information by which you can be
personally identified such as your first name, last name, address, date of birth, gender identity,
employment information, and unique personal identifiers such as your phone number, email
address, social security number, date of birth, driver’s license number, passport number, license
plate number, patron account number, , gaming information and other related information.
User Generated Content: We may collect user-generated content that you provide us
voluntarily, which includes messages and comments submitted to our Website and Resort
Services.
Biometric Information: We may collect personally identifiable information about you that
includes biometric data, such as digital photographs, video, and other biometric information
(collectively, “Biometric Information”). Collection of Biometric Information may be through
technological means including, but not limited to, identification document scanners and digital
cameras. In such cases, we will only use these technologies as permitted by applicable law.
Full House will not use Biometric Information for marketing purposes.
Information from your browser or electronic devices: The Resorts may collect information
that is sent to us by your web browser or electronic device. This information may include your IP
address, operating system, the name and version of browser, the date and time of your visit,
and the webpages you visited and such information is dependent upon your browser or
electronic device settings. The information we receive from web browsers and electronic
devices may or may not be personally identifiable. However, we may combine it with other
information in an attempt to identify you, or we may combine it with information that does
identify you.
Transaction Information: The Resorts may collect transaction information such as bank
information, credit card and account numbers, and reservation information.
Player Information: We may collect your player activity information, which includes system
generated player identifiers.
Commercial Information: We may collect certain commercial information, which includes
services and/or products considered, used, or purchased.
Cookies and Web Tracking: Like most companies, we use “cookies” and other internet
technologies on our Websites. “Cookies” are computer files that are temporarily stored on the
device you are using when you visit our Websites. We do not link information from cookies to
personally identifiable information without your permission and do not use cookies to collect or
store information about you. Cookies do not identify a person, but instead provide information
such as how many users visited our Websites, the pages accessed, and technical problems.
Some cookies are also used to ensure integrity when making purchases and are essential for
the Websites to function properly. Other cookies simply enhance your user experience while
visiting a Website. You can decline the use of cookie features on the Websites through your web
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browser settings. However, please understand that doing so may limit certain features on our
Websites. By using our Websites, you agree we can place cookies on your electronic devices
unless you limit them using your browser settings.
Other types of third-party cookies are used in connection with marketing and advertising
activities. These help us identify your preferences and your online experience to your
specifications. You may also decline these types of cookies through your web browser settings.
We may use certain third-party cookies such as analytics and demographics to monitor web
traffic and related trends regarding our Websites. This information does not identify the Website
visitor, but only provides us statistical information so that we can continue to improve your
Website and Resort Services experience. For example, we use Google Analytics, a web
analytics tool that helps Full House understand how visitors engage with our Websites. To learn
more about Google Analytics, visit https://marketingplatform.google.com/about. To learn more
about how Google uses data collected through partner sites and applications, visit
https://policies.google.com/technologies/partner-sites. For information on how to opt out of
Google Analytics and certain ad functions, please see the section titled Right of Access,
Correction, Deletion of Information and Request to Opt-Out below.
Your browser may have a “Do Not Track” or “DNT” signal. However, our systems do not have
the necessary programming to honor these browser signals.
Further, we cannot guarantee that the current limitations of our online applications or
programming will address every browser setting or honor every personal browser preference.
Other Sources of Information
While we may collect the above mentioned categories of personal information directly from you,
we may also receive the same categories of personal information from other sources, including
our affiliates, other users of the Website and Resort Services, advertising partners, data
analytics providers, publicly available sources, social media, and other sources as permitted
under applicable privacy laws.
Potential Employment with Full House and its Resorts
Our Resort Websites may contain a Careers section which posts career opportunities with Full
House and/or its Resorts. If you would like to submit an application for employment with a
specific Resort, you may do so on its website. When submitting an application, we will ask you
to provide your name, email and postal address, phone number, employment history and/or
educational background. We will use the information you submit in your application to evaluate
your candidacy and to correspond with you regarding your application. We may share your
application and other information about you with our affiliates and service providers. At our
discretion, we may keep your application on file for a commercially reasonable period of time
and also may contact you regarding other positions at our Resorts which we believe may be of
interest to you. If you apply for employment with one of our Resorts, you agree to: (a) provide
current, complete, true and accurate information; (b) maintain and update your information as
required to keep it current, complete and accurate; and/or (c) provide additional information
about yourself as may be requested by our Resort from time to time.
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Non-Personally Identifiable Information & Aggregated Information
This refers to information that does not identify a specific individual. Your non-personally
identifiable information may be aggregated and used for our internal purposes, creating reports
for third party advertisers and partners, or otherwise shared with third parties for any lawful
purpose. As a guest, you may also participate in customer surveys; surveys are anonymous
unless otherwise so stated. We reserve the right to perform statistical analysis in order to
measure various interest and utilization of our Website and Resorts Services. We may provide
aggregated data from these sources to third parties for further review and evaluation.
Sharing Your Information
Within Full House: Consistent with applicable laws and requirements, the personal information
you provide to us through this Website and Resort Services may be combined with other
information we possess about you from other sources. To the extent you have not asked us to
refrain from doing so, we may use that information for marketing and promotional purposes
within our Resorts. This will allow us to inform you about special offers or promotions that might
be of interest to you in relation to our Website and Resort Services. We use such information to
respond to comments, questions and requests and to improve the content of our website, as
well as activities and promotional offerings at our Resorts. We also gather information for the
filing of IRS required W2Gs, Title 31 reporting, patron credit issued, other regulatory reporting
required by gaming authorities, and our patron rewards programs.
With our Third-Party Business Partners: We may share some of your information with
business partners and vendors that we utilize to assist us in providing Website and Resort
Services. We do not, however, disclose your personal information to third parties for their direct
marketing purposes. When we provide personal information to third-party business partners,
they are required to exercise reasonable care in the protection of your personal information, and
the use of your personal information is limited to the purposes for which it was provided to them.
We do not rent or sell your information or otherwise share it with any non-affiliated third-party for
their own use. However, if you do not want us to share your personal information with third
parties for marketing purposes, you may opt-out by notifying us in accordance with the Right of
Access, Correction, Deletion of Information and Request to Opt-Out Section in this Policy.
Links
Our Websites may contain links to third party websites. We do not endorse or make any
representations or warranties with respect to the content or accuracy on these websites. We
are not responsible for the privacy practices of other websites that we do not control or own. It
is your responsibility as the website user to review the privacy policies of each website you visit
through a link or advertisement.
Disclosure of Information
Even if you choose to opt-out of sharing personal information with third parties for marketing
purposes, there may be instances where Full House, in its sole discretion, may disclose your
personal information to third parties. When we do, we limit the transfer to the information that is
relevant under the circumstances and, to the extent possible, require the recipient to uphold an
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equivalent level of protection for the data. Examples of situations where Full House may share
your personal information include the following:
● Business transactions wherein we sell or otherwise transfer assets of our businesses
and Resorts in which user and patron information is a transferred asset;
● Enrollment in any responsible gaming exclusion, Resort exclusion or other eviction or
exclusion programs;
● Legal matters, including but not limited to complying with court orders, subpoenas and
other legal processes; to protect and defend Full House and its Resorts in connection
with legal matters, claims and disputes; to engage in debt collection process;
● Complying with government requests, including law enforcement, administrative and
regulatory requirements;
● For security purposes and for the safety of our guests, employees, stakeholders,
community and public;
● To third parties to process credit card transactions;
● To enforce this Policy and our Websites’ Terms of Use;
● To prevent illegal activities, including but not limited to fraud;
● To prevent minors from unlawfully using our Resorts;
● To comply with contractual or auditing requirements;
● As part of our information systems’ backups, as a precaution against system failures.
Safeguarding Your Information
As part of our business practices and consistent with applicable laws, we have implemented
commercially reasonable and appropriate policies and procedures to safeguard the
confidentiality of your information relating to our Website and Resort Services. Despite our
efforts, please note that we cannot guarantee that unauthorized access or theft of data will not
occur. Please take appropriate steps to protect your computer, other electronic devices, login
and password information from unauthorized access.
Minimum Age Requirements
Pursuant to applicable law, individuals under the age of 21 are not permitted to participate in
any gaming activities at our Resorts. If you are under the age of 21 and not seeking potential
employment (for positions not requiring you to be the age of 21), do not use our Websites or
applicable Resort Services. With the exception of users seeking employment at Full House or
one of its Resorts in positions approved for individuals under the age of 21, our Websites are
intended for use only by persons 21 years of age or older. We will not knowingly allow anyone
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under the age of 21 to use or access our Websites, except for potential employment in
applicable positions.
We do not knowingly or intentionally collect personal information or market to individuals under
the age of 16. However, if you believe we have inadvertently collected any information from
anyone under the age of 16, please contact us at fhri@fullhouseresorts.com.
Right of Access, Correction, Deletion of Information and Request to Opt-Out
Full House does not control how third parties use your information, but you can opt-out of
certain third-party activities by visiting the following links below:
To opt-out of Google Analytics, visit HYPERLINK
“https://tools/google/com/dlpage/gaoptout”https://tools/google/com/dlpage/gaoptout
To opt-out of certain ad activity, visit https://youradchoices.com/control
If you do not wish to receive periodic mailings, emails, or telephone contact regarding our
Websites and Resort Services, you may opt-out of receiving such marketing and promotional
communications by sending us a written request to the address or email address listed below.
You can ask to review, correct, update, or delete the information that we maintain about you,
including your preferences, at any time by sending a written request to the postal or e-mail
address set out below, or following the instructions in any promotional e-mail you receive from
us. We may take a reasonable period of time to respond. If you request the deletion or change
of information on our system, such information may be retained for a period in our backup
systems as a precaution against systems failures. Some information may be retained for longer
periods as required by applicable law, contract or auditing requirements.
To make a request, please write to:
Full House Resorts, Inc.
Attn: Company Compliance Officer
1980 Festival Plaza Drive
Suite 680
Las Vegas, Nevada 89135
Or email: fhri@fullhouseresorts.com
Retention of Personal Information
Your personal information will be retained for so long as reasonably necessary to fulfill the
purpose for which it was collected or a related and compatible purpose and to comply with
applicable laws, regulations, contractual or auditing requirements. No mobile information will be
shared with third parties for marketing or promotional purposes.
Changes to this Policy
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We encourage you to review this Policy periodically when you return to our Websites, as we
may update it from time to time, consistent with changes to our operations, business practices,
new requirements, risks and safeguards. The changes become effective upon posting and those
that relate to the use of personal information apply to information collected after posting. We
reserve the right to modify or amend this Policy at any time and for any reason.
NEVADA RESIDENTS
Nevada state law provides Nevada residents the right to opt-out of the sale of their data. While
we do not currently rent or sell personal information, or “covered information” as defined under
Nevada law, to third parties, you can submit an opt-out request to prevent any future sales of
your personal information in the event we begin selling data in the future. To submit a request
to opt-out, please email us at fhri@fullhouseresorts.com Please note that we will need to verify
your identity in order to process this request. When sending your request, please provide your
complete legal name, street address, city, state, and zip code and any email addresses and
phone numbers you wish to include in the opt-out request.
CALIFORNIA AND COLORADO CONSUMERS
California Consumer Privacy Act (“CCPA”)
If you are a California resident, you have certain rights with respect to the collection, use,
transfer and processing of your “personal information” as defined by the California Consumer
Privacy Act (“CCPA”). We reserve the right to limit these rights where permitted by law,
including where your identity cannot be reasonably verified or to the extent your rights adversely
affect the rights and freedoms of others.
If you are a California resident, you have the right to:
(A) Know what categories of personal information we have collected about you during
the preceding 12 months, including the categories of sources from which the
information was collected, the business or commercial purpose, and the categories
of third parties with whom the information was shared;
(B) Request to know what personal information we have collected, used disclosed and
sold about you during the preceding 12 months;
(C) Request that we delete your personal information; and
(D) Opt-out of the sale of your personal information to third parties.
These are subject to some important exceptions, which are intended to protect the integrity and
privacy of your personal information.
You have the right not to be discriminated against for exercising your rights. In the event you
exercise any of your rights under the CCPA, we will not discriminate against you, including but
not limited to: denying you goods or services, charging different prices for goods or services (or
discount or benefit offerings), or provide a lower level of quality of goods or services.
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You also have the right to designate an authorized agent to exercise your CCPA rights on your
behalf.
Shine the Light: California residents who provide certain personal information in connection
with using the Website and Resort Services can request and obtain from us once per calendar
year information about their personal information we shared, if any, with other businesses for
their own direct marketing purposes. This information would include the categories of customer
information shared and the names and addresses of the businesses with which we share the
information during the previous calendar year.
Colorado Privacy Act (“CPA”)
As a Colorado consumer, you have the following rights under the Colorado Privacy Act (CPA)
regarding our use of your Personal Information:
1. Right of access. You have the right to confirm whether we are processing your
personal information and to access your Personal Information.
2. Right to correction. You may request that we correct inaccuracies in your
Personal Information that we maintain.
3. Right to delete. You may request that we delete any of your Personal Information
we have collected or maintain.
4. Right to data portability. You may request to obtain your Personal Information in
a portable, and to the extent technically feasible, readily usable format that allows
you to transmit the data to another entity without hindrance. However, you may not
exercise this right more than twice per calendar year.
5. Right to opt out. Consumers have “the right to opt out of the processing of
personal data concerning the consumer for purposes of:
● targeted advertising;
● the sale of personal data, or
● profiling in furtherance of decisions that produce legal or similarly
significant effects concerning a consumer.”
6. Right to Appeal. You also have the right to appeal our decision or inaction regarding
your data subject requests. If you are a Colorado consumer and wish to request deletion
of your Personal Information, please visit http://www.fullhouseresorts.com or
call 1-800-327-3910 and indicate that you wish to delete your Personal Information and
provide the identifying information requested.
Please note that in the preceding 12 months, we have not collected or sold any personal
information about our Website users or patrons.
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(A) Information Collected: When California and Colorado consumers access Full House
Websites and Resort Services, we may collect the following personal information:
Categories of
Personal Information
(including Sensitive
Personal
Information):
Source of
Personal
Information:
Business or
commercial
purposes:
Categories of third
parties with whom
information was
shared:
Personal Identifiers:
(Name, alias, postal
address, unique
personal identifier,
email address,
account name, social
security number,
driver’s license
number, passport
number)
Customer Records
Information: (Name,
signature, social
security number,
physical
characteristics or
description, address,
telephone number,
passport number,
driver’s license or
State ID, education or
employment
information, bank
account information,
credit card number,
other financial
information, medical
information)
Characteristics of
protected
classifications: age,
race, gender
Audio, electronic,
visual, or similar
information
Directly from you
or through our
interactions with
you.
Operate reward
programs, provide
services and products
you request, access
and improve our
products and services,
track your use of our
Website and Resort
Services, create and
update customer
profiles, notify you of
promotions and offers,
predict your future
preferences, interests,
gaming and spending
activities, security and
safety incident reports,
protect and defend our
rights and/or property,
respond to inquiries,
conduct background
checks, assess
candidates for
potential employment,
employment
application data,
process financial
transactions, issue
credit, ensure
regulatory compliance
with all applicable
laws and regulations,
to satisfy internal
policies, procedures,
and required filings
and to fulfill
contractual
obligations.
Third party service
providers, third party
business partners,
governmental entities.
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LAST UPDATED APRIL 12, 2024
Professional or
employment-related
information
Education
information
Inferences drawn
from Personal
Information
Commercial
Information: records
of personal property,
products or services
purchased, obtained or
considered, consumer
tendencies
Inferences drawn
from Personal
Information
Directly from you
or through our
interactions with
you.
To provide you with
marketing promotions
and offers relating to
our Services, to
communicate with you
about your account
and provide you
targeted offers; to
improve our overall
service and products
Third party service
providers, third party
business partners
Biometric
Information: hair
color, eye color,
fingerprints, height,
voice or other
biometric data
Inferences drawn
from Personal
Information
Directly from you
or through our
interactions with
you.
For security and
safety, to protect and
defend our rights
and/or property,
ensure regulatory
compliance with all
applicable laws and
regulations, to satisfy
internal policies, and
procedures.
Third party service
providers,
governmental entities,
and law enforcement (if
necessary).
Internet or other
electronic network
activity information:
Browser history,
search history and
information regarding
a consumer’s
interaction with an
Internet website
application
We collect your
internet or other
electronic activity
information from
your interactions
with our
Websites and
social media
platforms.
To enforce this Policy
and Terms of Use,
applications and
services; to provide
you with marketing
and promotional
offerings, to optimize,
develop and improve
our sites and
applications, to detect
security incidences, to
investigate or prevent
activities that may
Third party service
providers, third party
business partners,
digital advertising
providers, government
entities (if requested or
required).
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Inferences drawn
from Personal
Information
violate our policies,
location information.
B. Request to Know About Your Personal Information:
You have the right to request that we disclose to you, for the 12-month period preceding the
date we receive your request, the following: (1) the categories of personal information we have
collected about you, (2) the categories of sources from which personal information was
collected about you, (3) the business or commercial purpose for which your personal
information was collected or sold, and (4) the categories of third parties to whom we have sold
or disclosed your personal information, if any.
In addition, you have the right to request that we disclose to you the specific pieces of personal
information we have about you. If you are a California or Colorado resident, and wish to request
this information, please visit http://www.fullhouseresorts.com or call 1-800-327-3910 and
indicate that you wish to request this information and provide the identifying information
requested. All requests are subject to verification of your identity to protect the privacy and
security of your personal information. We are required to fulfill these requests no more than
twice within a 12-month period.
You may also make a request in writing to Full House at the following address:
Full House Resorts, Inc.
Attn: Compliance Officer
1980 Festival Plaza Drive
Suite 680
Las Vegas, NV 89135
C. Request to Delete Your Personal Information
You have the right to request that we delete your Personal Information, subject to certain
exceptions such as our need to comply with legal obligations, fulfill orders, complete
transactions, etc. If you are a California or Colorado resident, and wish to request deletion of
your Personal Information, please visit http://www.fullhouseresorts.com or
call 1-800-327-3910 and indicate that you wish to delete your Personal Information and provide
the identifying information requested. All deletion requests are subject to verification of your
identity. If we verify your request, we will also instruct our service providers (if any) to delete
your personal information from their records. All deletions are subject to applicable legal
requirements and exceptions.
You may also making this request in writing to Full House at the following address:
Full House Resorts, Inc.
Attn: Compliance Officer
1980 Festival Plaza Drive
Suite 680
Las Vegas, NV 89135
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D. Requests to Opt-Out of Sale of Your Personal Information
You have the right to opt-out of having your Personal Information sold to third parties. Note that
Full House does not sell any personal information of California or Colorado residents.
Universal Opt-Out Mechanism (California, Colorado, and Connecticut Residents): Please note
that our systems are unable to receive and process Global Privacy Control (GPC) signals, which
allow consumers the ability to send a request to opt-out of the processing of their personal
information, for the purposes of sale or targeted advertising, across multiple websites at a time
rather than having to make opt-out requests through individual websites. If you prefer not to
receive targeted advertising, please follow the steps described in the section titled Right of
Access, Correction, Deletion of Information and Request to Opt-Out above.
E. Verification Procedures
In order to verify requests made pursuant to the CCPA or CPA, we may require at least two (2)
pieces of identifying information that match information maintained by us. In some cases, we
may require additional identifying information and a signed declaration attesting to your
identity. In situations where we receive a request from an authorized agent on your behalf as
permitted under the CCPA, we may require written proof that the agent is, in fact, authorized to
act on your behalf and we may take additional steps to verify your identity and the authorized
agent’s identity. In certain circumstances, we may decline a request to exercise your rights
under the (B) Right to Know or (C) Right to Delete provisions described above if we are unable
to verify your identity. If we are unable to comply with all or a portion of your request, we will
provide you a written explanation as to why we cannot comply with the request.
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(B) Request to know about your personal information:
You have the right to request that we disclose to you, for the 12-month period preceding the date we receive your request, the following: (1) the categories of personal information we have collected about you, (2) the categories of sources from which personal information was collected about you, (3) the business or commercial purpose for which your personal information was collected or sold, and (4) the categories of third parties to whom we have sold or disclosed your personal information.
In addition, you have the right to request that we disclose to you the specific pieces of personal information we have about you. If you are a California resident, and wish to request this information, please visit http://www.fullhouseresorts.com or call 1-800-327-3910 and indicate that you wish to request this information and provide the identifying information requested. All requests are subject to verification of your identity to protect the privacy and security of your personal information. We are required to fulfill these requests no more than twice within a 12-month period.
You may also make a request in writing to Full House at the following address:
Full House Resorts, Inc.
Attn: Compliance Officer
1980 Festival Plaza Drive
Suite 680
Las Vegas, NV 89135

(C) Request to delete your personal information:
You have the right to request that we delete your Personal Information, subject to certain exceptions such as our need to comply with legal obligations, fulfill orders, complete transactions, etc. If you are a California resident, and wish to request deletion of your Personal Information, please visit http://www.fullhouseresorts.com or call 1-800-327-3910 and indicate that you wish to delete your Personal Information and provide the identifying information requested. All deletion requests are subject to verification of your identity. If we verify your request, we will also instruct our service providers (if any) to delete your personal information from their records. All deletions are subject to applicable legal requirements and exceptions.
You may also making this request in writing to Full House at the following address:
Full House Resorts, Inc.
Attn: Compliance Officer
1980 Festival Plaza Drive
Suite 680
Las Vegas, NV 89135

(D) Request to opt-out of sale of your personal information:
You have the right to opt-out of having your Personal Information sold to third parties. Note that Full House does not sell any personal information of California residents.

(E) Verification Procedures:
In order to verify requests made pursuant to the CCPA, we may require at least two (2) pieces of identifying information that match information maintained by us. In some cases, we may require additional identifying information and a signed declaration attesting to your identity. In situations where we receive a request from an authorized agent on your behalf, we may require written proof that the agent is, in fact, authorized to act on your behalf and we may take additional steps to verify your identity and the authorized agent’s identity. In certain circumstances, we may decline a request to exercise your rights under the (B) Right to Know or (C) Right to Delete provisions described above if we are unable to verify your identity.